Over the years I have talked to many San Diego home owners who wish they hadn't bought the home they currently own. What were the causes of their resentment, and how can you avoid it? This has been an important question that I have often considered as I continue to strive for great customer service and phenomenal results as I represent home buyers around San Diego County. One of my goals is that you are thrilled with the home that I help you buy the day you close, one year later, and even ten years from now. Here are the reasons you will be thrilled with me as your San Diego real estate exclusive buyer agent at closing:
1. You found exactly what you were looking for at the right price. Many San Diego real estate agents feel their job is to sell you a house (you may have met some with this approach). Everything they do is geared towards getting you to make a buying decision. Some even "ask for the order" at every home they show you. My approach is much different. I have found that home buyers don't need someone to sell them a house or condo. What they do need, however, is someone to help them through the intense process of buying a home. With that in mind, I have focused on improving my ability to be a true advisor for San Diego home buyers. I will never try to convince you that now is the time to buy or that you should buy a particular property. This isn't about me. It's about you. I set up our working relationship in a way that offers me no incentive for you to buy one house over another. The focus is always on you and finding the right home for you. In the end, I believe you will only buy if we find you the right home at the right price (which also means it must make sense for your financial situation). I strive to achieve this goal with every client, because that's what a buyer really wants from a real estate agent.
2. You became very informed about the marketplace before you wrote an offer to purchase. I treat very carefully the fact that your home purchase will be one of the largest purchases of your life to date. With all important decisions, good and reliable information is required. One of the most important aspects of my job is to help you gather and make sense of all the information you need to truly understand the marketplace prior to making a purchase decision.
3. You negotiated the best possible price and terms. Every transaction is different. Every seller has different reasons for selling and different motivations. How does a real estate agent properly negotiate for a client? Negotiation is a skill that must be learned, practiced, and perfected. I have taken multiple courses to improve my negotiation skills, and I have developed a negotiation strategy that I now use with every client. Every outcome is different, and your feedback will be a large contributor to the negotiation strategy, but no matter what happens you will know that we were intentional in negotiating the best price and terms at the time of your purchase.
4. You investigated the property thoroughly and found out everything you could possibly find that was wrong or potentially wrong with the property before you made a final decision to purchase. I have talked with many agents over the years who feel that once the contract has been negotiated, it's now time to "get the transaction closed." Some even have dedicated assistants who the agents send the clients to at this point saying, "I helped you find the place, so now my assistant will help you with all the (unimportant) paperwork and closing," all under the guise of customer service and teamwork.While one can understand why an agent might have this motivation, it is certainly not the correct approach to representing the best interests of the home buyer. Once you've negotiated a purchase contract, you most likely negotiated time to investigate the property further. This is extremely important because you just don't have time to investigate everything prior to writing an offer. This part of the purchase process should never be taken lightly, and I don't allow my clients or myself to be passive at this point. Because of this approach, although it will be time-consuming and quite possibly feel like a second job, you will be confident in the end that you made a well-informed, well-thought-through decision. You will have become aware of the reasons not to buy as well as the reasons to buy, and you will have had the opportunity to make a final decision after considering both.
5. Your agent explained every step in great detail and kept you informed throughout the process. Even when things became frustrating, your agent was by your side working on your behalf for the best possible outcome. One thing my clients have communicated to me over the years is that they appreciate and desire all the information they can get. I never want a client to sign something (and there will be a lot for you to sign) that he/she doesn't understand. Sure, it can get time-consuming dealing with all the paperwork in a San Diego home purchase transaction, but this is important stuff, and well worth the time. There is a lot going on "behind the scenes" such as your loan, your title insurance, your inspections, disclosures, reports, hazard insurance, etc.You will find that I Carbon Copy (CC) you on many or most emails, so you can stay abreast of what's going on with the various elements of your transaction at all times.
By the time you receive the phone call that your transaction has been recorded at the County Recorder, you will be thrilled. You'll be excited to buy the home because you have a qualified exclusive buyer agent who put you first at all stages of the transaction and because you were thorough throughout the purchase process. Now it's time to start enjoying the home that you've worked so hard to purchase, and you will... thoroughly!
Also Read: What is a Buyer Strategy Session?
Also Read: Hiring a Salesperson vs. Hiring a Consultant
Also Read: What is an Exclusive Buyer Agent (EBA)?
Also Read: How Does a Buyer's Agent Get Paid?
Justin Gramm is the founder and principal broker of Globella Buyers Realty, your San Diego Exclusive Buyer Brokerage. He also writes this blog, "For San Diego Home Buyers."
Exclusive Buyer Agents do not list homes for sale and never represent sellers. They have no "inventory" to try to sell you. They can represent you in purchasing any home. They are specialists at representing buyers only on the buyers' side of the transaction. Exclusive Buyer Agents work to get buyers the best price and terms when they buy a home.
If you have excellent credit and plan to buy a home or condo in San Diego County within 90 days, contact Justin Gramm to hire an agent on your side of the transaction. Call Justin at (858) 437-2662 or E-mail.